THE BONEINN

New Client Profile

Owner’s Name:                                                                                               Address:                                                                                                                 

Home:                         _Work:                           Cell:                                    Email:                                                                        

How Did You Hear About Us?                                                                           

Emergency Contacts

Name:                                                                                                     

 

Number:                                       Relationship:                                          

 

 

Name:                                                                                                     

 

Number:                                       Relationship:                                          

 

Pet Bio

Dog 1 Name:                                       Breed:                                                Age:                       Sex:               Weight:               Coloring:                              

Spayed/Neutered:                            Micro-chipped?                   

 

 

Dog 2 Name:                                       Breed:                                              

 

Age:                 Sex:               Weight:               Coloring:                               Spayed/Neutered:                             Micro-chipped?                   

 

Dog 3 Name:                                       Breed:                                                Age:                      Sex:               Weight:               Coloring:                              

Spayed/Neutered:                            Micro-chipped?:                  

 

All dogs must be current on all age-appropriate vaccinations (Rabies, DHPP & Bordetella) prior to boarding or daycare.

Pet Personality Profile

 

Professional Obedience Education:     None    In – Home    Group Class    Private Lessons   N/A Has this pet ever been boarded before?    Yes   No   If no, why not?                                                                                                           If yes, please describe your pet’s experience:                                                                       

Has this pet ever been to Daycare before? Yes           No

If no, why not?                                     

If yes, please describe your pet’s experience:                                                                       

 

1. Has your dog ever bitten, or attempted to bite another animal or person?  Yes     No
2. If so, what was the circumstance?                                                                           

3. Has your dog ever shown any tendencies toward guarding food, toys, or any other “high value” items?  Yes   No

If so, how?  _____________________________________________

 

4. Has your dog ever shown any destructive behaviors (i.e. chewing/scratching door trims and/or walls)? Yes   No

If so, how? ______________________________________

5. What types of toys does your dog like? _______________________________  
6. Does your dog de-stuff plush toys? Yes   No

 

 

7. Does your dog have any problems in any of the following areas:

Mouthiness: ________________    housetraining: ___________________

Barking: ___________________ Digging: _________________

Jumping: ___________________ Other: ____________________

 

8. Does your dog have separation anxiety? Yes   No

 

9. What commands does your dog know? _________________________

 

10. Has your dog ever had any formal obedience training? Yes   No

If yes when and where? __________________

 

11. Does your dog play with other dogs? Yes   No

 

12. Has your dog ever growled or snapped at anyone who has taken his/her food or toys away from him/her? Yes   No

 

If so, what were the circumstances? ____________________________

 

 

13. or toys away from him/her? Yes   No

If so, what were the circumstances: ___________________________________

 

14. Does your dog have any allergies? Yes   No

If so, please list them:                                                                                       

 

15. Is your dog comfortable with:

 

• Baths? Yes   No
• Nail Clippings?  Yes   No

Other comments about your dog which you might be helpful: ___________________________________________________________

 

Policies and Procedures

Health Care

• All dogs must be in good health and must not have been exposed to any contagious or communicable illnesses within a 30-day period prior to check-in, including boarding, daycare & grooming. Bone Inn will not allow admission of any dogs that have a terminal illness and are in the late stages of that Dogs that have been ill with a communicable condition in the last [number of days] will require veterinarian certification of health to be admitted or readmitted. All dogs must be free from any condition which could potentially jeopardize other dogs. Owners will certify that their dogs are in good health.

 

• Each dog receives a pre-entry evaluation prior to admittance to daycare and/or This helps ensure a flea-free, healthy environment. Pets showing signs of illness (vomiting, coughing, gagging, sneezing or diarrhea) will not be admitted.

 

• Dogs must be on a flea preventative. If fleas, ticks or other parasites are present on your dog, he/she will be treated at your

 

• All dogs must be spayed/neutered over ten (10) months of age, unless waived by the Facility Director/Management.

 

• If a Bone Inn employee notices a serious change in the health or behavior status of your dog, we will do our best to notify you. If we feel medical attention is necessary, we will take steps to get medical attention as soon as possible. If Bone Inn believes the condition is relatively minor, such as allergies, scratches, etc., we will notify you upon pick-up. Minor issues will be noted in your dog’s daily “report ”

 

Bordetella: Is an upper respiratory condition known as “canine cough” or “kennel cough,” which is caused by a virus and bacteria. The virus mutates, similar to the flu virus in humans, and

• the vaccination is not 100% effective against canine cough. Canine cough is a risk associated with boarding and

 

                                       Things to be aware of for Daycare play

 

Some dogs experience sore muscles and joints or even fatigue if they are not use to playing for extended periods of time. This is completely normal and should go away. Bone Inn asks that if this is bothersome, to please bring it to our attention and we can lessen the playtime or change your dog’s daily routine.

 

We require that all dogs be evaluated by one of our approved staff members before signing up for play days. It is very important to BONE INN that all dogs in our care are happy and relaxed while in our care. Should a dog not be a good fit for our daycare program we will recommend other alternatives. Your dog’s comfort and happiness are our first priority.

 

Please keep in mind that dogs who are not well socialized may be at greater risk of not knowing how to politely interact with other dogs, and are at higher risk of altercations with other dogs.

Cancellation Policy

In the event that the owner needs to cancel a reservation, Bone Inn kindly requests that notice be given at least 24 hours in advance of the scheduled time. If notice of cancellation is not received at least 24 hours in advance, a cancellation fee equal to 50% of the total cost of the reservation will be charged to the owner.

  OWNER AGREEMENT

[Name of Owner], hereby certify that my dog(s) is in good health and has/have not been ill with any communicable condition in the last[number] days. I further certify that my dog(s) has/have not harmed or shown aggressive or threatening behavior towards any person or any other dog. I have read and understood the following:

a)       I understand that I am sorely responsible for any harm caused by my dog(s) while my dog(s) is/are attending Bone Inn Center.

b)      I further understand and agree that in admitting my dog(s) in Bone Inn, the staff have relied on my presentation that my dog(s) is/are in good health and has/have not harmed or shown any aggressive or threatening behavior towards any person or another dog.

c)       I further understand and agree that Bone Inn and their staff will not be liable for any problems that develop, provided reasonable care and precautions are followed and I hereby release them of any liability of any kind whatsoever arising from my dog’s/ dogs’ attendance and participation in Bone Inn.

d)      I further understand and agree that dogs can sometimes receive minor cuts and scratches and any problems that develop with my dog(s) will be treated as deemed best by staff and volunteers.

 

Dog Daycare & Boarding Service Agreement

This Dog Daycare and Boarding Service Agreement (the “Agreement”), is entered into between Bone Inn and (“Pet Owner”). The term “Pet” refers to all pets owned by Pet Owner utilizing Bone Inn daycare and/or boarding services.

Pet Owner accepts Bone Inn services on the terms and under the conditions recited below. The parties, intending to be legally bound, hereby agree as follows:

 

DISCLOSURE – By executing this Agreement and leaving Pet with BONE INN, Pet Owner certifies to the accurate disclosure of all information provided to BONE INN, either in writing or orally, about the Pet. Pet Owner specifically represents that he or she is the sole owner of the Pet, free and clear of all liens and encumbrances. Pet Owner agrees to disclose to Bone Inn all known medical conditions and/or behavior problems, which may affect Pet’s care. Pet Owner represents that Pet is healthy, free of any infectious disease, and meets all of Bone Inn’s published vaccination standards. Pet Owner represents Pet is also free of contagious parasitic problems, whether internal or external (including fleas and ticks), and is free of any contagious skin disorder.

 

 

SERVICE AND HEALTH – Bone Inn reserves the right to refuse service to Pet for any reason, at         any time, including, but not limited to: lack of proof of vaccinations, Pet displays signs of untreated or potentially contagious conditions and/or Pet exhibiting aggressive or unacceptable behavior. In addition, Pet Owner agrees that if any fleas or ticks are discovered on the Pet during check-in or at any time during while Pet is at Bone Inn’s facilities, Pet Owner authorizes Bone Inn to administer a flea bath to the Pet at Pet Owner’s expense. For additional information concerning Pet health care, please refer to BONE INN Policies and Procedures, Health Care attached hereto as Exhibit A. Pet Owner represents that each time Pet is brought to BONE INN, Pet Owner is recertifying that the Pet is in good health and has not had any communicable illness of any kind for 30 days prior to check- in. Pet Owner further agrees to inform BONE INN of any changes in the Pet’s condition and/or behavior prior to subsequent check-ins.

ASSUMPTION OF RISK – Pet Owner acknowledges and is aware that the employees of BONE INN are not veterinarians and do not have backgrounds in animal medicine and are not expected to diagnose or detect illnesses in the animals at BONE INN’s facilities. In addition, Pet Owner acknowledges and is aware that no amount of supervision, sanitation or personalized care can prevent a pet from contracting an airborne virus or communicable disease. Pet Owner understands and assumes all risks and responsibility for any health issues or injuries to Pet while at BONE INN. Pet Owner understands and agrees that Pet Owner is solely responsible for any health issues or harm to Pet while at BONE INN. Pet Owner understands these risks and hereby releases BONE INN, its employees, officers, or agents, from any and all losses, damages, costs and expenses (including legal fees) arising out of or in connection with any injury, communicable disease, airborne virus, or any other medical condition contracted by Pet Owner’s Pet at BONE INN’s facilities or under BONE INN’s care. This also applies to any claims for injuries or damages related to such medical care or transport. Pet Owner further agrees to hold aforementioned parties harmless from any claim for loss of the Pet by disappearance, escape, theft, death, or otherwise. Furthermore, Pet Owner agrees to be held solely responsible for any and all acts and behavior of said Pet while in the care of BONE INN, including payment of costs for injury to staff, customers, other animals, or damage to facilities caused by the Pet.

PERSONAL ITEMS AND BELONGINGS – Pet Owner understands that all personal items Pet Owner brings into the BONE INN facility or on the Pet are at Pet Owner’s sole discretion and that BONE INN will not be held liable for any damages/losses to the items or injuries to Pet associated with these items.

 

MEDICAL ATTENTION – Pet Owner authorizes BONE INN to seek medical attention for Pet from any qualified veterinarian and to transport Pet to and from that veterinarian when BONE INN deems such medical care is necessary for the Pet’s health. Pet Owner grants BONE INN full authority and discretion regarding the medical treatment of Pet. Pet Owner agrees to pay for all costs associated with medical treatment in full at the time of check-out.

 

PAYMENT – Pet Owner agrees to pay the applicable service rates effective the date Pet is checked into BONE INN and to pay for any additional services requested by Pet Owner. BONE INN reserves the right to require credit card information and a deposit of up to half the cost of the total number of boarding days at the time of reservation or prior to check-in at BONE INN’s discretion (i.e., holidays, peak reservation times, etc.). Payment may be made by cash or credit card. Discounted packages must be paid for in advance. Pet Owner agrees that Pet shall not leave the BONE INN facility until all charges are paid in full by Pet Owner. In the event Pet is under a veterinarian’s care and Pet Owner picks up Pet from the veterinarian’s facility, Pet Owner agrees that all charges are due in full immediately to BONE INN and must be paid prior to Pet being released from the veterinarian’s care. BONE INN shall have, and is hereby granted, a lien on Pet for any and all unpaid charges resulting from services provided by BONE INN. BONE INN may exercise its lien rights within ten days after BONE INN has given written notice to Pet Owner via certified mail.

 

FEES- Fees are based on a pass plan. A pass is valid or six 6) months from date of purchase. The charges are as follows

1 day pass: $[amount per day]

5-day pass: $[ amount]

10-day pass: $[ amount]

20-day pass: $[amount]

Additional dogs: [ amount per dog]

 

MULTIPLE DOG FAMILIES – If Pet Owner requests to board Pet together with other “family members” in the same suite, Pet Owner acknowledges and understands that actions of Pet(s) may be unpredictable and such an arrangement may significantly increase the chance of injury, aggression and altercations regardless of the amount of supervision. In such case, Pet Owner understands Pet(s) must be separated and any applicable multiple family discounts may no longer apply. Pet Owner hereby holds BONE INN harmless from any such claim or action as a result of boarding Pet(s) together.

 

SOCIALIZATION – Pet owner authorizes BONE INN to allow Pet to engage in social play with other dogs. In doing so, Pet Owner understands that Pet may become injured by interacting with other dogs. Pet Owner also understands that BONE INN has evaluated Pet and other dogs attending the daycare and will use reasonable care to ensure that no injuries result. However, Pet Owner is responsible for any injuries to Pet, to any other animals, to any people and for damages that may occur while Pet is at BONE INN. Pet Owner agrees to hold BONE INN harmless from any such injuries and/or damages while Pet is at BONE INN. Pet Owner agrees to be solely liable and to pay for (i) all veterinary charges required to properly treat Pet and/or any other animals for any resulting injuries, (ii) all medical charges required to properly treat any person injured, and (iii) all damages incurred.

 

ABANDONMENT – If Pet is not picked up by Pet Owner (or an authorized representative of Owner) within 7 calendar days after the day Pet is scheduled to depart, Pet Owner understands that Pet shall be deemed to be abandoned and BONE INN has the right to place Pet with a new owner, rescue or city shelter. Pet Owner understands that pet abandonment may be a criminal or civil violation of the statutes of the State of Texas. Pet Owner shall remain liable for all fees due and, in addition, agrees to pay any and all costs in the prosecution of these statutes. Pet Owner is to be notified of such action by receipted mail, and no further notice shall be deemed necessary.

 

TRANSPORTATION – Pet Owner authorizes BONE INN to transport the Pet(s) in a motor vehicle for pick up and/or drop off services, veterinary visits, and for any other reason. Pet Owner understands the risks associated therewith and agrees to hold BONE INN harmless from any claims or actions.

 

PICTURES/VIDEOS – Pet Owner authorizes BONE INN to take images and/or videos of the Pet while under the supervision of BONE INN, and understands that the rights of these images or videos taken of the Pet belong to BONE INN. The Pet Owner agrees that BONE INN may use such images or videos of the Pet with or without his/her name for any lawful purpose, including for example such purposes as publicity, illustration, advertising, and Web content.

 

ARBITRATION – Any controversy or claim arising out of or relating to this Release shall be settled by arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Judgment upon the award rendered by the arbitrator or arbitrators may be entered in any court having jurisdiction. Each party will be responsible for its own fees and arbitration costs.

 

INDEMNITY AGREEMENT – PET OWNER AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND BONE INN IN ANY MATTER AND FROM AND AGAINST ALL CLAIMS, DAMAGES, LOSSES, AND EXPENSES, INCLUDING ATTORNEY’S FEES, ARISING OUT OF AND/OR RELATING TO THE SERVICES PROVIDED BY BONE INN, ANY INJURY TO PET OR ANY ILLNESS CONTACTED BY PET WHILE IN BONE INN’S CARE.

 

CONTINUING OBLIGATIONS – Pet Owner understands and agrees that each and every provision in this Agreement shall be in force and effect and shall apply to each and every occasion on which Pet Owner boards or deposits Pet(s) with BONE INN for daycare, extended boarding or other services, as the case may be. This Agreement shall remain in full force and effect until it is cancelled or modified in writing by the parties.

 

Pet Owner hereby certifies that Pet Owner has read and understands the terms set forth above. By signing this document, Pet Owner agrees to abide by all of the terms, conditions and statements of this Agreement.

Signature:                                                                 Date: ____________________

 

Print Name: __________________________

 

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