TERMS AND CONDITIONS
In this terms and conditions, reference to “the Company” means the provider of the website and reference to “the user” means the consumer of the website services e.g., the vendors and customers.
The Company is a one-stop shop for Islamic products and services built for Muslims by Muslims. The website offers an online market for customers and vendors desirous of acquiring and selling various Islamic products and services. The website is designed to maintain a good marketplace where the customer gets value for their money, and the Vendor gets access to an array of customers. It reduces the hassle, financial and technology difficulties for small business owners & individual entrepreneurs associated with websites and the big fees associated with other platforms.
We are believers in “The customer is always right!”; hence user satisfaction is important to us. Please feel free to contact the Company through its official contacts for any questions or complaints concerning but not limited to these terms and conditions.
ACCEPTANCE
These Terms and Conditions govern the use of the Company’s website, and by continuing, users agree to have read and understood them and to be bound by them.
TERMS OF SERVICE
The use of the website constitutes acceptance of these terms and conditions.
DATA PRIVACY
- Users agree to the processing of their data per the terms and conditions of this platform.
- The Company will only publish the user’s personal data after authorization by the user. It will also not be liable for divulging confidential information of either party when required by law.
DISCLAIMERS
- The Company is held harmless from and against any claims resulting from damages sustained through the use of the website;
- The user is liable for any information they publish on the website which should adhere to the relevant laws, rules, and regulations;
- The Company may remove any content that violates the law, rules, regulations, and these terms and conditions;
- Once the content is published on the website, it becomes the property of the Company to dispense with, and it will owe no compensation to the user;
- The user is obligated to use the website responsibly;
- The user is responsible for protecting their account by using viable passwords and safeguarding log in details; and
- The Vendors must adhere to relevant State and local business laws.
INTELLECTUAL PROPERTY
Any ideas, concepts, discoveries, techniques, patents, copyrights, or trademarks belonging to the Company during this agreement’s subsistence are the Company’s exclusive property. The user only enjoys a non-transferable and non-exclusive license to use the website.
ADVERTISING AND ENDORSEMENTS
The website may display advertisements and endorsements from third parties. The Company is not liable for any loss that the user may suffer in reliance on these advertisements and endorsements.
PAYMENTS TERMS
- Payment by the Company to the Vendor: Payments made to the Vendor are calculated as the sum of the selling price, less the listing fee, less the transaction fee, less commission. The Company will also deduct penalties from this fee if any are present and send the Vendor’s balance.
- Commissions will be calculated as a percentage of the selling price, which percentage shall be ________ and may be subject to change as deemed necessary by the Company upon giving of due notice to the Vendor. The Company will withhold its commissions and fees.
- Payment Option: Payments will be made through_______________________________________________. The payment amount and method may be subjected to change as per any agreements entered between the parties. Payments shall be released to the Vendor five to ten business days after shipping of the product.
- Invoices: The Vendor has to provide an invoice for the customer when providing to the Company the product to be delivered to the customer. The Company will invoice the Vendor for its commission and for the fees charged as well as for the penalties applied if any.
- Payment calculation: The revenue collected by the Company on behalf of the Vendor is based on the orders successfully delivered and paid for by to the customers. The Vendor understands that the items shipped but not delivered at the time of the payment are not included in the payment.
- The Vendor will be responsible for their tax obligations.
RETURN POLICY
- Return conditions: In general, if the original product packaging remains closed/sealed, customers are allowed to refuse delivery for any reason. This reason may include change of mind, lack of money, lack of availability for delivery, defective products, damaged packaging, etc.
- The Vendor will accept products returned by the customer if the return reason respects the return policy conditions.
- The Vendor is obligated to accept the return of goods in original packaging if the goods are faulty, is the wrong product, is different than described on the website.
- The customer is permitted to return the goods if they satisfy any of the above conditions within 14 days from the date of purchase.
- Returns process and split of responsibility: In case of products returned or rejected, a Quality Control check is done by the Company in order to determine who is responsible for the return of the product.
- If the Vendor has already been paid for the sale of the product, he or she has to reimburse the customer minus the amount of the commission deducted by the Company when the item was sold.
- The Company will deduct the amount relative to the returned item from the next payout due to the Vendor. If no payouts are due or the Vendor decides for whichever reason to recede from this contract, he will still have to reimburse the customer for the amount of the item minus the commission.
- If the Company is responsible for the product’s default, the Company will reimburse the customer or replace the product less commission. If the quality control shows that the customer is responsible for the product’s default, the product is sent back to the customer, and there is no reimbursement.
COOKIES
The website collects information about the user through, among other sources, the use of cookies to personalize the website for the user. Cookies are information derived from the user’s internet searches, e.g., session and persistent cookies. Cookies are also used for safety reasons to ensure that the user’s account has not been tampered with. The Company and advertisers can also improve their services through the use of cookies by detecting user preference. The user can customize cookies in their settings.
TERMINATION
- The Company will terminate the use of the website at any time and without notice if there is breach of any of the terms and conditions.
- The user may terminate this agreement by discontinuing to use the website.
NOTIFICATION OF CHANGE
The Company may change the terms and conditions at any time at their discretion and notify the user. Users will be bound by the changes. It is their responsibility to check and confirm that they are agreeable to the changes.
CONTACT INFORMATION
Users can contact the Company through the following addresses:
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SEVERABILITY
Suppose any provision of this agreement is declared by any judicial or other competent body to be void, voidable, illegal, or otherwise unenforceable, the Company may amend that provision or severe it from this agreement. The remaining provisions of this agreement shall remain in full force and effect.
GOVERNING LAW
The construction, validity, and performance of this agreement shall be governed in all respects by Laws of the United States of America and Canada.
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