PRIVACY POLICY

Our Privacy Policy dictates how we get, use, process and dispense with your data on the website. Kindly ensure that you have read and understood it and agree to be bound by it before proceeding to accept it. If you do not agree with it, please discontinue the use of the website. Please note that by continuing to use the website, you agree to our Privacy Policy and any changes made to it by continued to use after changes have been affected.

We value your privacy, and under this Privacy Policy, we endeavour to explain the data collected, how and when it is collected, what we do with it and how we keep it secure.

THE DATA COLLECTED; HOW AND WHEN IT IS COLLECTED

We collect data you provide when accessing the website and automated means, e.g. cookies, web beacons, web server logs, and JavaScript. We collect personal identification information (PII) and non-personal identifying information (Non-PII).

This information includes; your name, telephone number, email, location, Internet Protocol (IP) address, browsing language, history and preference, device information, software information, operating system and internet service provider. You should provide your correct data and communicate any changes to your data.

After termination, we may also retain your data subject to this Privacy Policy and relevant laws, rules and regulations, e.g. for business purposes or enable investigations into any breach. Some data may also be collected by third parties advertising on our behalf and providing analytics services.

COOKIES

The website collects information about you through, among other sources, the use of cookies to personalize the website for you. Cookies are information derived from your internet searches, e.g., session and persistent cookies. Cookies are also used for safety reasons to ensure that your account has not been tampered with. Ourselves and advertisers are also able to improve our services through the use of cookies by detecting your preference. You can customize cookies in your settings, but their removal or absence can limit your access to our services.

USERS UNDER THE AGE OF EIGHTEEN YEARS

We process data from all persons except those under the age of eighteen years. If we accidentally get data from a person under eighteen years, we will delete their account and accompanying data.

WHAT WE DO WITH THE COLLECTED DATA

We use the collected data to; provide, maintain, improve and personalize our services, conduct research on our services and for third parties to communicate with you, marketing, improve security and in compliance with the law.

This is done through, among others providing advertisements that speak to your preference, personalizing customer service, sending security alerts and notices.

HOW WE KEEP THE COLLECTED DATA SECURE

We have various security measures and procedures to protect your data, e.g. use of secure servers and encrypted connections. You should, however, be alive to the fact that no security measures are full proof; hence any data given to us is at your own risk.

When we learn of any security breaches, we endeavour to mitigate the situation and inform you and the relevant authorities to take further action.

RIGHTS TO YOUR DATA

Some of the rights you enjoy to your personal data include; right to access, change, delete, transfer or complete it, restrict or refuse its processing, a right to withdraw consent on its use, and a right to complain.

Deletion of your personal data leads to the termination of the use of the website. We will dispose of any redundant personal information.

CONTACT INFORMATION

You can contact us through the following addresses for any questions or complaints. We endeavour to respond swiftly:

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NOTIFICATION OF CHANGE

We may change this Privacy Policy at our discretion and notify you. Therefore, it is your mandate to ensure that you have familiarised yourself with any changes. The changes will, however, not act retrogressively.

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