Client and Contractor collectively referred to as the “Parties” or individually as the “Party”) and includes that Party’s successors and assigns.
The Client is of the opinion that the Contractor has the necessary qualifications and resources to provide the Services (a term defined below) to the Client.
The Contractor is agreeable to providing such Services to the Client on the terms and conditions set out in this agreement.
IN CONSIDERATION OF the matters described above and of the mutual benefits and obligations set forth in this agreement, the receipt and sufficiency of which consideration is hereby acknowledged, the Client and the Contractor agree as follows:
The Client hereby agrees to engage the Contractor to provide the Client with: Hospital Discharge Medication Management: To Create a Patient Discharge Medication Reconciliation List and Prescription Form (PRIVATE INDIVIDUAL INITIATED): hereafter the “Services”.
The Client shall first make full payments. After full payment is received, the Client will sign the Agreement and promptly contact the Contractor and not later than 12 hours after payment.
All client identifying information other than name, DOB, address or hospital location is to be covered prior to fax or email.
Prior to contacting the Contractor, the Client will contact the hospital to obtain a HIPAA Privacy Authorization Form. The Client is to complete the form (additional documents will be required for a patient representative to sign the form) as directed and with the assistance of a hospital representative which will allow the Contractor (SageRxTransitions, LLC) via phone with staff, fax and email to access the patient medical and medication information necessary to provide the service. If the hospital does not provide a hospital specific form, the Contractor can provide a general HIPAA compliant Privacy Authorization form for the Client to use.
Once the initial patient information is provided and the patient is onboarded the Client (patient or patient representative) will contact and inform the hospital floor staff that the patient’s discharge medication list will be managed by SageRxTransitions (the Contractor) and that the staff should work with the Contractor by providing the information requested by the Contractor in a timely manner in order to provide the service.
The Client will provide the Contractor with a hospital nursing floor contact and the Contractor will fax or email the hospital contact a patient SageRx ID Password Discharge Form to be kept in the patient’s chart for identification. It is the SageRx ID password, patient name, and DOB that will allow any floor staff (nurse, PA or physician only) to provide the medical and medication information requested by the Contractor. The form will also serve as a step-by-step reference for how the service is to proceed.
The hospital floor staff will also be faxed or emailed a Patient Hospital MAR for Discharge Form to be placed in the patient chart for the hospital representatives to use in providing the information required by the Contractor, which will include a copy of the patient’s Medication Administration Record (MAR) for clarification and review. IT IS VITAL THAT THIS FORM BE COMPLETED IN A TIMELY MANNER to ensure the final document is complete before the patient is discharged.
The service will monitor Patient Profile Medications for the following:
INDICATION- The Contractor will monitor that patient discharge medications have a valid reason for use in order to reduce unnecessary medication exposure and pill burden.
ALLERGY- The Contractor will monitor patient medication allergies or that adverse events to medications are clearly communicated within the Contractor generated Admission and Discharge Medication Reconciliation List documents which will be based upon the most current allergy/adverse event patient information available when the document was created. The Contractor will monitor any identified offending medication or substance not to be included in the patient discharge medication list.
DOSE- The Contractor will monitor each patient medication contained within the Discharge Medication Reconciliation document, that they be dosed properly based upon medication specific dosing parameters and patient specific variables.
THERAPEUTIC DUPLICATION- The Contractor will monitor for more than one medication being prescribed for the same indication or more than one medication from the same therapeutic class being prescribed without investigation or acknowledgement of intention.
DRUG OMISSION- The Contractor will monitor patient medications that should continue after patient hospitalization, that they are not overlooked during the patient transfer (discharge) and left missing from the patient discharge medication list.
APPROPRIATE LABS ORDERED- The Contractor will monitor patient discharge on any medication that is ROUTINELY monitored via lab work, that the last available lab value will be included in the Discharge Medication Reconciliation List document and will also notify the next set of providers of any lab monitored medications with labs still pending at the time of physical discharge and or when the next labs are due to be drawn.
DRUG INTERACTIONS- Drug interactions are complex and chiefly unpredictable. A known interaction may not occur in every individual. The relevance of a particular drug interaction to a specific individual is difficult to determine. Anytime more than one medication or substance are taken there is risk for drug interference or interaction and the more medications and substances, the greater the risk for negative interaction. The detection of drug interactions and side effects, which predominantly occur over time, require constant vigilance. The Contractor will monitor as a preliminary review, the Discharge Medication Reconciliation List for known major drug interactions via one or more commonly used online professional drug interaction databases during the process of clarifying and creating the Discharge Medication Reconciliation List and Prescription Form. The ULTIMATE RESPONSIBILITY FOR DETECTING, MANAGING, AND MONITORING FOR DRUG INTERACTIONS HOWEVER LAYS WITH THE DISPENSING PHARMACIST AND THE PRESCRIBER.
Once clarifications and considerations are complete, the Contractor, with patient medication information provided by the hospital nursing staff and discharge prescribing physician will create and submit the final physician signed Patient Discharge Medication Reconciliation List and Prescription Form. The physician signed document will be added to the patient’s chart and discharge summary paperwork.
If the patient is to be discharged to a facility, the Contractor will fax or email a copy of the document to the facility and briefly review via phone with a facility representative (nurse PA or physician only) who will sign the document after review and fax or email back to the Contractor.
If the patient is being discharged to a home (or assisted living facility). the Contractor will fax or email a copy of the document to the Client (patient or patient representative) and review the discharge medication list via phone with the Client (patient or patient representative).
If the patient is being discharged to a home (or assisted living facility) the Contractor will fax or email the document to the patient’s community healthcare provider and primary pharmacy, both of which will in turn sign and fax or email the document back to the Contractor.
Once the document has been created and signed by the prescribing physician, added to patient discharge summary paperwork, is in possession of the next set of care providers and all required signed documents have been returned to the Contractor, the Services shall be deemed to have been provided and the contract completed and the patient’s medication management has been safely handed off or transitioned to the next set of care providers.
Any changes to the discharge medication list (including prescription insurance dictates or pharmacy necessitated substitutions) AFTER the patient has been discharged from the hospital no longer involves the Contractor and is solely the responsibility of the physician or provider making the changes and the pharmacist dispensing the medication.
TERM OF AGREEMENT
The term of this agreement (the “Term”) will begin on the date of this agreement and will remain in full force and effect until the completion of the Services, subject to earlier termination as provided in this agreement. The term may be extended with the written consent of the Parties.
The Parties agree to do everything necessary to ensure that the terms of this agreement take effect. The Client must make and return calls, provide assistance, requested information and documents in a timely manner in order for the Contractor to meet their obligations herein. The Clients shall return documents with their signature that require such signature.
Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in US dollars payable via _______________________________________.
The Contractor will charge the Client a flat fee of _______ for the Services (the “Payment”).
CANCELLATION POLICY FOR SERVICE: The Client has 12 hours to cancel the contract for a full refund if the Contractor has not yet been contacted to initiate the Services. No refunds will be issued once the Contractor has been contacted and the Services have been initiated. If the said refunds are issued, they shall only be in rare circumstances and solely at the discretion of the Contractor. In the event that this agreement is terminated by the Client within the allotted cancellation period, all funds will be returned to the Client within 30-45 days. There will be a $40.00 fee for returned or declined payments.
The compensation as stated in this agreement does not include sales tax or other applicable duties as may be required by law. Any sales tax and duties required by law will be charged to the Client in addition to the compensation.
REIMBURSEMENT OF EXPENSES
On rare occasions, the Contractor may need to be reimbursed for reasonable and necessary expenses incurred by the Contractor in connection with providing Services.
All expenses must be pre-approved by the Client.
Confidential information (the “Confidential Information”) refers to any data or information relating to the Client, whether business or personal, which would reasonably be considered to be private or proprietary to the Client and that is not generally known and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.
The Contractor agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information which the Contractor has obtained, except as necessary to provide the Services authorized by the Client or as required by law. The obligations of confidentiality will apply during the term and will survive indefinitely upon termination of this agreement.
All written and oral information and material disclosed or provided by the Client to the Contractor under this Agreement is Confidential Information regardless of whether it was provided before or after the date of this agreement or how it was provided to the Contractor. This Section does not apply to information that is: (a) in the public domain; (b) known to Contractor at the time of disclosure, or (c) rightfully obtained by Contractor on a non-confidential basis from a third party.
RETURN OF PROPERTY
Upon the expiry or termination of this agreement, the Contractor will return to the Client (OR DESTROY) any documentation, records, or Confidential Information which is the property of the Client.
In providing the Services under this agreement it is expressly agreed that the Contractor is acting as an independent contractor and not as an employee. The Contractor and the Client acknowledge that this agreement does not create a partnership or joint venture between them and is exclusively a contract for service.
In the event that the Contractor hires a sub-contractor, the Contractor will pay the sub-contractor for its Services, and the Compensation will remain payable by the Client to the Contractor. For the purposes of the indemnification clause of this agreement, the sub-contractor is an agent of the Contractor.
Except as otherwise provided in the agreement, the Contractor will have full control over working time, methods, and decision making in relation to the provision of the Services in accordance with the agreement. The Contractor will work autonomously and not at the direction of the Client. However, the Contractor will be responsive to the reasonable needs and concerns of the Client.
In any action under this agreement, the prevailing Party shall be entitled to recover reasonable attorneys’ fees from the other Party, which fees shall be in addition to any other relief that may be awarded.
For this agreement, “Force Majeure” means an event which a diligent party could not have reasonably avoided in the circumstances, which is beyond the control of a party and includes, but is not limited to, war, riots, civil disorder, earthquake, storm, flood or adverse weather conditions, strikes, lockouts or other industrial action, terrorist acts, confiscation or any other action by government agencies.
A Party’s failure to fulfill its obligations due to Force Majeure, shall not be considered a breach of this agreement, provided that the Party has taken all reasonable precautions, due care, reasonable alternative measures, and minimal delay all to carry out the terms of this agreement.
Either Party may terminate this agreement at any time and for any cause and subject to the cancellation policy. The termination of this agreement shall not discharge the liabilities accumulated by either Party. Any Clauses intended by the Parties or this agreement to survive the termination of this agreement shall survive the termination of this agreement by whatever cause.
A Party shall indemnify the other Party from and against all claim, loss, and damage caused by them in connection with this Contract. In the event the claim, loss, or damage are caused jointly by the Parties, the claims, loss, or damage shall be borne by each Party in proportion to their degree of contribution to the claim, loss, or damage.
Any amendment or modification of this agreement or additional obligation assumed by either Party in connection with this agreement will only be binding if evidenced in writing signed by each Party or an authorized representative of each Party.
It is agreed that there is no representation, warranty, collateral agreement, or condition affecting the agreement except as expressly provided in this agreement. All documents annexed to this agreement shall be subject to the terms under this agreement, provided that the Parties append their signatures on the documents. The Parties will exercise utmost good faith in this agreement.
This agreement will be governed by and construed in accordance with the laws of North Carolina without regard to its conflict of law provisions.
In the event that any of the provisions of this agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this agreement.
Failure by either Party to enforce any of the terms or conditions of this agreement shall not be a waiver of their right to enforce the terms and conditions of this agreement.
This agreement may be executed in any number of counterparts, each of which shall be deemed to be an original and all of which taken together shall constitute one instrument.
The article and section headings in this agreement are for convenience; they form in no part of this agreement and shall not affect its interpretation.
All pronouns and any variations thereof shall be deemed to refer to the masculine, feminine, neuter, singular, or plural, as the identity of the person or entity may require. As used in this agreement: words of the masculine gender shall mean and include corresponding neuter words or words of the feminine gender, and words in the singular shall mean and include the plural and vice versa.
The Parties shall be served through the following addresses (including email), in writing and where applicable, delivered in person or sent by registered or certified mail (return receipt requested) or nationally recognized overnight delivery service, postage prepaid, or delivered via telecopier or facsimile transmission, and either Party may change the below addressees by reasonable notice in writing given to the other Party.
THE CLIENT: ________________________________________________________________________
THE CONTRACTOR: __________________________________________________________________
The Parties have duly affixed their signatures on this _____________day of ________________, _______.
Signed by the CLIENT/duly authorized representative of the CLIENTSignature: ……………………………………………….Name: ……………………………………………………Designation: ……………………………………………Date:……………………………………………………
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