(Insert your address)

Kuei-chen Tsao,

People’s Factory City,


China 121-33344

October 7, 2020


Dear Kuei,

Greetings! My name is ____________________, CEO Diagonal Imports and we met during my trip to China last year. I would love to consult you on an issue my company is experiencing.

Recently, my company: Diagonal Imports chose the Sametime Enterprise IM software produced by IBM Lotus, a Chinese manufacturing plant. The software allows our employees to carry out real-time exchanges with each other across the globe. However, production on a popular line of decorative lighting appliances came to a half last month. As a result of the problem, orders from novelty stores around the United States have stalled most, especially for Product # 3347XM, one of Diagonal’s most popular items. I have tried to telephone top managers in China concerning the problem about they are evasive.

Being a renowned engineer who deals in a fiber-optic lighting display that features a plastic base with a rotating color wheel, I would love to bring your attention to our company’s problem. As a result of the problem, lighting emitted from the fiber-optic thread’s spray changes color in soothing patterns as the wheel turns. I am asking for your help in the identification of the problem.  I will provide an ample opportunity and any resources that you may require to get to the root cause of the problem. Feel free to ask any questions in areas you need clarity. I am looking forward to working with you.

Many thanks for considering my request.

Yours sincerely,

(Insert your name)


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