This Coaching Session Policy Agreement (“Agreement”) is entered into between [Your Company Name], a company registered at [Your Company Address] (“Company,” “We,” “Us,” or “Our”), and the individual named below (“Client,” “You,” or “Your”), collectively referred to as the “Parties.”

  1. Introduction and Scope:
    • This Agreement outlines the terms and conditions governing the coaching sessions provided by the Company to the Client through the [Your Website URL] website (“Website”).
    • By booking coaching sessions and participating in the coaching process, You agree to adhere to the terms and conditions herein.
  2. Coaching Relationship:
    • The Company agrees to provide coaching services through qualified coaches selected by the Company.
    • The coaching sessions will focus on the topics and goals chosen by the Client during the booking process.
    • The coaching sessions are designed to provide guidance, support, and motivation to help the Client achieve their personal and/or professional objectives.
  3. Confidentiality and Privacy:
    • Both the Company and the Client agree to maintain the confidentiality of all information shared during coaching sessions, except where required by law or in situations posing a risk to the safety of the Client or others.
    • The Company will store and handle all personal and coaching-related information in accordance with its Privacy Policy, which is available on the Website.
  4. Code of Conduct:
    • Both the Client and the Company’s coaches are expected to conduct themselves professionally and respectfully during all interactions and communications.
    • Inappropriate or disrespectful behavior will not be tolerated and may result in the termination of the coaching relationship.
  5. Session Logistics:
    • The Client will book coaching sessions through the Website, selecting a topic and preferred coach based on availability.
    • Coaching sessions will be conducted virtually via video conferencing tools agreed upon by the Client and the coach.
    • The Client is responsible for ensuring a suitable environment and a stable internet connection for coaching sessions.
  6. Cancellation and Rescheduling:
    • The Client may cancel or reschedule a coaching session up to 48 hours before the scheduled session start time without incurring a penalty.
    • Cancellations or rescheduling requests made within 48 hours of the session start time may result in forfeiture of the session or a cancellation fee.
  7. Payment and Refunds:
    • Payment for coaching sessions is due at the time of booking through the Website.
    • Refunds will only be provided in accordance with the refund policy stated on the Website.
  8. Results and Expectations:
    • The Company does not guarantee specific outcomes or results from coaching sessions. The Client acknowledges that individual progress and success depend on their commitment and effort.
    • The Client is solely responsible for their own decisions, actions, and results.
  9. Limitation of Liability:
    • The Company and its coaches shall not be held liable for any decisions, actions, or consequences resulting from the coaching sessions.
    • The Client agrees that the coaching relationship is not a substitute for professional advice or therapy.
  10. Entire Agreement:
    • This Agreement constitutes the entire understanding between the Parties and supersedes any prior agreements or understandings, written or verbal.

By booking and participating in coaching sessions through the Website, You acknowledge that You have read, understood, and agreed to abide by the terms of this Agreement.


Date: [Client’s Booking Date]

Client’s Full Name:                              _______________________

Client’s Signature:                                _______________________

Date:                                                   _______________________


[Your Company Name]

[Your Company Address]

[Your Contact Information]

Company Representative’s Signature: _______________________


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