[YOUR STATE & ZIP CODE]
[YOUR PHONE NUMBER]
[INSERT NAME OF MOVING COMPANY]
[COMPANY’S STATE & ZIP CODE]
RE: CLAIM FOR DAMAGED PROPERTY
My name is [YOUR NAME]. On [DATE], I contracted your company to move my personal property from [INSERT FULL DEPARTURE ADDRESS] to [INSERT FULL DESTINATION ADDRESS].
Upon arrival at [INSERT DEPARTURE/DESTINATION ADDRESS. This is the address of the photos you sent], the manager, [INSERT MANAGER’S NAME], informed me that your company staff would unload until I sent him a back and front photo of a check as proof of payment. I declined because I was not physically present to receive my personal property. Your company staff began unloading my personal property.
After about 10 minutes of unloading, I started receiving messages from my friends who were physically present. They informed me that my personal property was broken and damaged. [INSERT FULL NAME OF THE GUY WHO COUNTED 10 BOXES] who was physically present at that time counted 10 boxes of broken property. The boxes, which I had previously sealed, had been opened. Some boxes had tape marked “FRAGILE”. The tape was removed. The foreman had to tape the broken boxes in the truck to prevent more damage.
The damaged property that was marked “FRAGILE” includes a large paella pan made of iron, dishes and dinnerware, and wine glasses. Other damaged property includes new dinner chair, wrapped family heirloom wooden step, bins with lids, two ceramic grills, a fryer machine, two bicycles and new standing umbrellas. The new boxes were thrown recklessly and stepped on. I have attached photographs as proof.
Your company owed me duty of care to handle my personal property with care as to ensure that no damage occurred to my personal property. Through its employees, your company breached this duty by unloading my personal property in broken and damaged condition, while your company took that personal property in good condition. As a result, I have suffered damage in the sum of $[INSERT TOTAL VALUE OF DAMAGED GOODS].
I would like to request an immediate reimbursement of my damaged personal property in the sum indicated above. Thank you for taking time to read this letter. I hope to receive a positive response from you as soon as possible.
[INSERT YOUR FULL NAME]
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