RETURNS POLICY
Thanks for shopping at [ENTER NAME]!
If you are not entirely satisfied with your purchase, we are here to help.
- Returns
- Goods may only be returned if they are:
- Misprinted
- Damaged
- Defective.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must also be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Please note that you have an obligation to make purchases carefully and to ensure the order fits all your needs. A change of mind is not an acceptable reason for the return of purchased goods.
- We will bear full responsibility of errors that are due to us.
- Notification
- If you notice any defect on your purchase or any other issue with your order, please make a problem report to Us. Accordingly, you have:
- Four (4) weeks to return the item from the date you received it; and
- Four (4) weeks after the expected delivery date, to submit your claim for undelivered packages.
- The return address is to our Partner, Printful. The said address is:
Printful, Inc., 11025 Westlake Dr Charlotte, North Carolina 28273,
+1 (818) 351-7181
support@printful.com
- You shall bear full responsibility over any return that you make to a wrong address.
- Upon receiving your problem report, Printful will send you an email notification.
- Wrong Address
In the event you provide a wrong address for delivery of your purchase, the shipment shall be returned to Printful. Accordingly, you shall take care of any expense incurred in reshipment of your purchase when you afterward provide a valid address.
- Unclaimed
- Please note that you have a responsibility to claim all returns.
- You also have a responsibility to claim all shipments of your purchases. In the event fail to claim a shipment, the shipment shall be returned to Printful. Accordingly, you shall take care of any expense incurred in reshipping your purchase.
- Printful shall donate to charity, any return that remains unclaimed after four (4) weeks.
- If you have not created an account with Printful, or provided them with a billing method, any returned purchases due to a wrong address or your failure to claim, shall not be reshipped. The purchases shall be donated to charity without any refund to you.
- For health and safety reasons, Printful shall not accept a return of sealed items.
- Payment for other Purchases
You may not withhold any payment due to us in respect of any other Goods pending the resolution of a claim for a return.
- Notification for EU consumers
- According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:
- the supply of goods that are made to the consumer’s specifications or are clearly personalized;
- sealed goods which were unsealed after delivery and thus aren’t suitable for return due to health protection or hygiene reasons,
- It follows; the right to refuse your return is reserved by PrintfulAt Legal writing experts, we would be happy to assist in preparing any legal document you need. We are international lawyers and attorneys with significant experience in legal drafting, Commercial-Corporate practice and consulting. In the last few years, we have successfully undertaken similar assignments for clients from different jurisdictions. If given this opportunity, we will be able to prepare the legal document within the shortest time possible.