VIRTUAL AGENCY CLIENT SERVICES AGREEMENT

                            VIRTUAL AGENCY CLIENT SERVICES AGREEMENT

THIS AGREEMENT is hereby entered into on this ………………day of …….……………. Two Thousand and ……………………………

        BETWEEN

  1. [Your Virtual Agency Name], with its principal place of business at [Your Address], hereinafter referred to as the (“Agency”),

AND

  1. [Client Name], with an address at [Client Address], hereinafter referred to as the (“Client”). Together, Agency and Client are referred to as the (“Parties.”)
  2. SERVICES:

3.1 Scope of Services: Agency agrees to provide virtual assistance services to Client, including but not limited to:

  1. a) Creating and managing social media content.
  2. b) Designing promotional materials, including flyers.
  3. c) Drafting follow-up letters and emails.
  4. d) Other tasks as mutually agreed upon in writing.

3.2 Service Duration: The Client may engage the services of the Agency for a minimum term of [One Month/Three Months] commencing on [Start Date]. The specific number of hours per week will be mutually agreed upon between the Parties, and the total number of hours for the entire term shall not exceed [Total Hours] hours.

3.3 Task Requests: The Client agrees to submit all task requests in writing through a designated communication channel, allowing the VA to schedule and complete the work efficiently.

3.4 Task Approval: The Client shall review and approve all completed tasks within [Specify Approval Period] of delivery. Failure to approve or provide feedback within this period shall be deemed as acceptance.

  1. VA ASSIGNMENT:

4.1 VA Assignment: The Agency shall assign a suitable VA to carry out the agreed-upon tasks on behalf of the Client. The VA shall work remotely from [VA’s Location]. The Client shall not have the authority to directly hire or engage the VA for any separate work or employment during the term of this Agreement and for [X Months] thereafter.

4.2 VA Replacement: In the event that the assigned VA becomes unavailable, the Agency shall provide a suitable replacement with similar skills and qualifications.

  1. PAYMENT:

5.1 Service Fee: In consideration for the Services provided by the Agency, the Client agrees to pay the Agency the total sum of [Total Fee] for the selected service term. Payment shall be made as follows:

  1. a) For One-Month Service: Payment is due in full within [Specify Payment Terms] from the Effective Date of this Agreement.
  2. b) For Three-Month Service: Payment is due in full within [Specify Payment Terms] from the Effective Date of this Agreement.

5.2 Late Payments: Late payments for both one-month and three-month services shall be subject to a late fee of [Late Fee Amount] or [Late Fee Percentage] of the outstanding balance, whichever is greater.

  1. CLIENT RESPONSIBILITIES:

6.1 Communication: The Client agrees to maintain open and timely communication with the Agency to ensure that the VA can perform tasks efficiently. This includes providing necessary information, guidelines, and feedback in a reasonable manner.

6.2 Timely Requests: The Client shall submit all task requests in writing and with reasonable lead time, allowing the VA to schedule and complete the work within the agreed-upon hours.

6.3 Access to Tools: The Client shall provide access to any necessary tools, software, or resources required to perform the tasks effectively, unless otherwise agreed upon in writing.

  1. CONFIDENTIALITY:

7.1 Confidentiality Obligation: The Agency and its Virtual Assistants (“VA(s)”) shall uphold strict confidentiality with regard to any and all information, data, documents, materials, or knowledge provided by the Client, whether in written, oral, electronic, or any other form (collectively referred to as “Confidential Information”).

7.2 Non-Disclosure: The Agency and its VAs shall not, at any time during or after the term of this Agreement, without the prior written consent of the Client, disclose, disseminate, or make available to any third party any Confidential Information, except as necessary for the performance of the Services outlined in this Agreement.

7.3 Use of Confidential Information: The Agency and its VAs shall use the Confidential Information solely for the purpose of providing the Services to the Client. They shall not use the Confidential Information for any other purpose, including but not limited to personal gain or the benefit of any third party.

  1. TERMINATION:

8.1 Termination by Client: The Client may terminate this Agreement at any time by providing written notice to the Agency. In the event of early termination, the Client shall pay the Agency for the Services performed up to the date of termination.

8.2 Termination by Agency: The Agency reserves the right to terminate this Agreement with written notice to the Client if the Client breaches any material term or obligation under this Agreement.

8.3 Data Retrieval: Upon termination of this Agreement, the Client shall have [Specify Duration] to retrieve any data, files, or information stored or managed by the VA on behalf of the Client. After this period, the Agency may delete or dispose of such data.

  1. DISPUTE RESOLUTION:

9.1 In the event of any dispute arising out of or relating to this Agreement, the Parties agree to first attempt to resolve the matter amicably through mediation. If mediation does not result in a resolution, the dispute shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association. The costs of mediation and/or arbitration shall be borne by the party initiating the dispute.

  1. GOVERNING LAW:

10.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the state of [Your State/Country].

  1. ENTIRE AGREEMENT:

11.1 Entire Agreement: This Agreement constitutes the entire understanding between the Parties and supersedes all prior agreements, representations, and understandings, whether written or oral.

  1. SEVERABILITY:

12.1 If any provision of this Agreement is held to be invalid or unenforceable under applicable law, such provision shall be deemed stricken while the remaining provisions shall continue in full force and effect.

  1. AMENDMENT AND WAIVER:

13.1 Any amendment or modification to this Agreement shall be valid only if executed in writing and duly signed by both parties. The waiver of any breach or default under this Agreement shall not constitute a waiver of any subsequent breach or default.

IN WITNESS WHEREOF, the Parties hereto have executed this Virtual Agency Client Services Agreement as of the Effective Date.

Signed by or on behalf of:

THE UNDERSIGNED HAVE READ, FULLY UNDERSTOOD AND BY SIGNING

AGENCY                                                        CLIENT

NAME:                                                           NAME:

_______________________________                 ________________________

SIGNATURE:                                                   SIGNATURE:

_______________________________              ___________________________

DATE:                                                           DATE:

_______________________________               ___________________________

 

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