TERMS AND CONDITIONS.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. BY ACCESSING OR USING OUR WEBSITE AND OUR SERVICES, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IT IS YOUR RESPONSIBILITY TO READ THE TERMS BEFORE PROCEEDING TO USE OUR PRODUCTS.
ACCEPTANCE
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your State/Country. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the website, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your access to our services or products.
OUR PRODUCTS AND SERVICES.
We sell vapes and e-cigarettes along with accessories, and deliver shisha flavors, shisha/hookah related items and accessories. You can either buy or rent our products, we rent out shisha to customers for up to a day. Vape house Aberdeen will deliver Shisha for hire along with customer’s selected flavor(s), charcoal, foil, toothpick and any other necessary items. We also aim to assist in setting up the shisha for £5 (to compensate for keeping the driver waiting) upon request should the customer need assistance. The shisha pipes and accessories are thoroughly cleaned with natural ingredients including vinegar and lemon to ensure state of hygiene is maintained. We aim to keep safety of both staff and customers in mind when providing this service.
We will supply more foil paper and charcoal if needed and offer assistance to set up shisha for customer which can be offered upon delivery if the customer does not know what they are doing but that would incur an extra £5 set up charge upon delivery.
The Customer should ensure that vape house staff and associates are provided a safe social distance when providing a shisha setup service.
Do not charge vapes overnight, and do not charge on powerful outlets that output power in the values of over 5V and 1A. Doing so could cause irreversible damage to the port and the internal battery hence voiding the warranty.
The delivery drivers are only responsible for delivering orders. Any issues or enquiries please contact vape house Aberdeen.
The customer agrees to return the shisha and all other rented items in good condition before the rent deadline. The customer does not have to clean it to get deposit back but all items must be returned in good working condition.
Any lost or broken items will be deducted from the deposit accordingly. After each product is checked and verified the customer will get deposit back. If the items is not returned by the given time period of service the customer loses deposit.
OUR PRICES.
Value list for the shisha items. The deposit cannot be paid by cash on delivery, the deposit must be paid in advance order to allow delivery.
If you loses any of these components, it will be deducted from your deposit accordingly
Large cafe style shisha for £50 deposit:
Large shisha glass base: £16 deduction deposit
Shisha head: £7 deduction deposit
Shisha hose: £15 deduction deposit
Shisha metal stem: whole deposit £50 (Cannot be replaced separately)
Shisha head tray: £5 deduction from the deposit
Rubber base holders: £3
2 hose Miya well shisha: £60 deposit
Shisha High quality clay head: £12
Shisha glass base: Whole deposit £60 (Cannot be replaced separately)
Shisha Hose: £15 each
Shisha Metal Stem: Whole deposit £60 (Cannot be replaced separately)
Remote and led: £10
Tray: £5
The small shisha: £25 deposit
For the small shisha: £25 deposit
Glass base: £10
Small tray: £5
Small hose: £5
Extra Large shisha: £70
Shisha Stem: £70 whole deposit (Cannot be replaced)
Tray: £7
Glass Base: £16
Head: £7
Extras:
Tongs: £5
Grommets: £2
If needed the customer can get the hot plate for heating the charcoal at an extra £20 deposit for heating the charcoal. (Please ensure safety precautions are met when using this item)
Shisha rental/hire
£14+ deposit Including 1 flavor of your choice + free delivery within 5 miles.
£18+ deposit including 3 flavors of your choice + free delivery within 5 miles
The £14 + deposit package allows you to rent the shisha for up to 4 hours from time of delivery
The £18 + deposit package allows you to rent the shisha for up to 8 hours during the day or overnight until the following midday at 2.00pm
To buy extra flavors its £3 per flavor.
Or £10 for 3 flavors including £3 delivery charge.
Full damage loss of deposit:
Small shisha- £25,
Large café style shisha- £50,
2 hoses Miya well Shisha £60,
Extra-large Shisha- £70.
The Customers can choose to extend the rental period according to the package they signed up for.
For example:
£14 for one flavor package
To Extend:
Charge £10 for another 4 hours plus 1 free flavor delivered to them for free
If the Customer wants more flavors: £3 each
Or
Charge £14 for another 8 hours plus 3 free flavors delivered to them for free
More flavors: £3 each
£18 for 3 flavors package
To extend:
Charge £10 for another 4 hours plus 1 free flavor delivered for free.
More flavors: £3 each
Or
Charge £14 for another 8 hours or overnight until 2pm midday if order is placed after 9pm plus 3 flavors delivered for free
More flavors: £3 each
* The customer is obligated to pay the service charge via cash on delivery or on the phone via link to their phone or email address which allows for card payments to be accepted.
** Late payments are not accepted and any incorrect billing/payments shall be rectified via refund.
DAMAGED PACKAGES/REFUNDS.
Products that appear to have been dropped, damaged in any way (except for minor scratches) or overcharged using outlets that are too powerful for the battery will not be eligible for the 30 days warranty. A product is only considered faulty if it appears undamaged but does not switch on, charge, show a display (if one is present), or function like it is supposed to.
The receipt/invoice is the proof of purchase. This would be required for a refund or replacement.
If a customer cancels before the delivery is already sent out they get full deposit and refund. If a customer cancels after delivery is made they get refund and a £5 cancellation fee is deducted from the deposit.
There is no guarantee for the purchase of coils. Unless the coils were purchased and setup instore where a vape house associate can verify a faulty coil and replace accordingly.
To comply with trading standards, a 30 days return warranty for replacement is allowed but only for products that appear faulty. Refunds are only permitted if product is returned unopened or still in its original packaging. The product cannot be returned and replaced after the 30 day warranty, except if it is still in its original packaging.
Special bundle sale offers are not eligible for refunds.
Any orders over £20 includes free delivery within 5 miles
Orders over 5 miles will cost £10 extra delivery charge.
Orders below £20 will cost £3 delivery charge
Deliveries are guaranteed 45 minutes but may take longer depending on time of the day
LIMITED LIABILITY.
Vape house Aberdeen will not held liable for any health and safety risks or property damage incurred from the use of the products. Vape house Aberdeen is not responsible for any damages caused by usage of shisha products.
Vape house Aberdeen will not be held liable for any accidents inflicted from usage of custom accessories for items outlined above. The customer should use these products at their own discretion and agrees to be held solely responsible for the usage of these products.
Custom rebuild-able accessories can be dangerous if not used correctly or professionally. The Customer acknowledges this when using the accessories. Vape house Aberdeen will not be held responsible for any rising out of the use of the products sold on the website.
PERSONAL INFORMATION.
We require your personal information for delivery and billing purposes. It is your responsibility to ensure that the information submitted is correct to ensure that the order and/or package is not lost. Personal information shall include your names, address, phone number, ID and any such information that is necessary to identify you. Your ID is required for proof of age. The customer will be asked to verify age instore or upon delivery.
GOVERNING LAW AND JURISDICTION.
These Terms and Conditions are be governed by and construed in accordance with the laws of United Kingdom
VARIATIONS.
We may revise the Terms and Conditions from time-to-time. Revised Terms and Conditions will apply to the use of this Website from the date of the publication of the revised Terms and Conditions on this Website.
ENTIRE AGREEMENT.
These Terms and Conditions, together with other legal documents by the Company constitute the entire agreement between you and Vape house Aberdeen in relation with your use of this website.
Contact Us: Website _________________________
Email __________________________
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