INDEPENDENT CONTRACTOR AGREEMENT
Name:
Address:
City: Prov/State: Postal/Zip:
Phone (work): (cell): (fax):
E-mail Address:
WELCOME! I look forward to providing you with a virtual Assistant services to help you attain
what your company requires out of your day to day business online. Please review the policies
and procedures. If you have any questions or concerns, do not hesitate to contact me.
OFFICE HOURS: I will offer the virtual assistant
services from 10:00 a.m. – 6:00 p.m. PST,
Monday – Friday. There will be occasions I
may be out of the office. I will give you a 2-
week advanced notice.
CONTACT INFORMATION:
Office: (555) 555-5555
E-mail: youremail@yourdomain.com
Although I will want us to speak often, the
quickest way for you to reach me is via e-
mail, IM (MSN Messenger –
tawnya100@hotmail.com). Whichever way
you contact me; I will always get back to
you as quickly as I can within at least 24
hours unless it is a weekend or I am on
vacation. I require 48 minimum hours
notice for all unscheduled work to enable
me to easily fit into my current schedule of
all of my retainer clients. Rush jobs are
sometimes available but are charged 1 hour
plus ½ hour. So a job taking 1 hour will
cost you 1.5 hours as a rush job.
MODUS OPERANDI: IN order to make our
business relationship clear as it relates to
the Canadian tax system, I operate as an
independent contractor and owner of
Mediamage Business Solutions; I am not
your employee. As an independent
Independent Contractor Agreement
Page 2
contractor, I work from my office, set my
hours, use my equipment, and bill you for
services rendered. I will produce monthly
reports indicating time spent on all work
performed during the month. These reports
serve two purposes, one as a tool for
billing, and second as a way to keep you
apprised of my time spent during our
partnership. They are timed by 15 minute
intervals.
I appreciate intelligence, creativity, honesty
and open communications. I am
enthusiastic about working in collaborative
partnerships. As in any partnership, Virtual
Assistance works best when there is
harmony amongst the partners. It is true
that life does not happen without the
occasional conflict or emergency.
However, if you allow me to help you put
systems into place, which will alleviate most
of those conflicts or emergencies, our
partnership will be the stronger for it.
Working virtually does not work as well
when partners are working under a
constant sense of urgency. As your
partner, I will work proactively so together,
we can keep moving you to the next level.
FEES: YOU have selected to acquire my
services on a month to month basis for the
duration of our partnership. The fee is $50
hourly paid in advance billed bi-weekly. At
the beginning of each month, we will
confirm via email upon a new monthly
retainer plan which fits into your business
budget for future billings. This contract will
be binding upon any month to month plans
you choose unless otherwise stated by
either party. I bill for time spent in
communication with you, verbally or
electronically (phone, e-mail, faxing, et. al.),
and for time I am working on your tasks or
conducting business on your behalf. I may
inform you each day when your hours have
reached the ¾ mark. This will enable us to
assess and prioritize the remaining time of
the guaranteed hours. I will also inform you
when your hours have reached 1 hour
remaining so you can determine if you want
me to proceed past the guaranteed hours.
Payment for this month to month virtual
Assistance services will be paid via Paypal
(yourpaypal@yourdomain.com) or money
order before work commences. Canadians
may pay via cheque.
Expenses are extra and include items such
as long distance charges, postage fees,
courier fees, travel fees to client office,
office supplies specific to your business,
any purchases made per your direction, et.
al. I will not incur any expenses without
Independent Contractor Agreement
Page 3
your written consent. I send copies of
expense receipts upon request only; the
invoice is your receipt.
INSUFFICIENT FUNDS: You agree to pay all
fees charged against my account as a
result of any method of payment of fees
and/or expenses that is proven non-
redeemable or is declared insufficient funds
by any financial institution. You remain
liable for any unpaid fees and/or expenses
as indicated under the terms of the
Agreement section.
DISSOLUTION: I do not believe in making you
pay for days you do not desire to retain me
as this cannot end up being a good
relationship between us in the end. I never
liked them so don’t enforce them. You will
not be bound by any committed number of
days you retain my services. I do however
have a client base to schedule each month
so I will ask you in the middle of your
retained month of service if you require
another retainer for the next month. If yes, I
will invoice you and payment must be
received by the 28 th of that month to
guarantee your allocation of hours in my
schedule for the next month. Late
payments may result in you not obtaining a
retainer spot with me for the next month.
RATE INCREASES: I reserve the right to a rate
increase annually and changes in terms of
the agreement upon writing to your
company. You will receive a 2-week notice
prior to any increase. Rate increases take
effect 2-weeks from the date of notice and
are not negotiable. You have the right to
continue with my services at the new rate or
choose to terminate this agreement.
SERVICES: I can provide you with any of my
Virtual Assistant Services outlined in more
detail on my website at:
http://www.mediamage.com/virtual-
assistant/VA-service-list.htm
DECISIONS: I have a great deal of knowledge
related to Virtual Assistance, and usually
have an opinion or two, all of which I will
share with you in order to support you fully.
However, you are ultimately responsible for
making decisions about your business.
Although I have mastered my skills as a
Certified Virtual Assistant, I do not know
everything. You may occasionally have the
need of services outside the realm of my
knowledge. I can make some great
referrals to professionals with a proven
record. The key word here is referral. You
need to make the decision as to whether
you wish to move forward in a partnership
with that person. The parameters of that
Independent Contractor Agreement
Page 4
relationship are entirely outside the
partnership I have with you. Unless, of
course, you would like to have me involved,
I will be happy to oversee any work you
have done by an outside source.
ERRORS AND OMISSIONS: All reasonable efforts
will be made to produce accurate work
products without typographical errors.
Typographical errors made by Mediamage
Business Solutions will be corrected free of
charge. Any additional revisions and errors
that occur because of illegible or unclear
copy, unclear dictation, or unclear
instructions will be corrected at the Client’s
expense. Acceptance of completed work
constitutes a full release and will be
considered the Client’s final approval. The
Client accepts final responsibility for
content, accuracy, and completeness of all
work completed by Mediamage Business
Solutions.
LIABILITY: Mediamage Business Solutions
shall not be liable for any injury or loss
arising from Mediamage Business Solutions
negligent performance of services. Further,
Mediamage Business Solutions shall not be
liable for any loss, damage or delay of your
project for measures beyond Mediamage
Business Solutions’ control, including
without limitation power failure, computer
failure, inclement weather, or accidental
loss of documents or information on
magnetic storage media such as disks or
tapes. If Client provides work on a floppy
disk or cassette tape, Client assumes
responsibility of retaining a backup copy.
ENDING: I know we are both entering into this
partnership with excitement and
enthusiasm for the possibilities it brings to
our respective businesses and lives. With
that in mind, I promise to always be
straightforward and honest. If at any time I
say or do something that does not feel right
to you, please let me know. The
investment we are putting into this
relationship is far too valuable for us not to
find a solution that meets both of our needs.
Either of us may terminate this Agreement
by giving 2-week (14) days written notice to
the other party.
My goal is to have a collaborative
partnership that is nearly seamless. If at
any point our partnership no longer works
for you, I need to know about it. If we can
find a solution to enable us to continue the
relationship, this would be the best solution.
If not, then I will do everything I can to
assist you in finding another VA who fits
what you need in a partner. I will also
assist your new partner in getting up to
speed on your business.
Independent Contractor Agreement
Page 5
CONFIDENTIALITY: Please feel free to discuss
our partnership with anyone you choose.
This discussion can only help individuals
learn and understand the value of having a
collaborative relationship with a Virtual
Assistant.
I will keep all aspects of our working
relationship confidential. I will not discuss
our relationship, your professional business
with anyone, other than those you ask me
to speak with on your behalf, and within the
context of our relationship. All passwords
and access to other confidential material
are held in strict confidence.
AGREEMENT: It is my hope that it never
becomes necessary for me to initiate legal
action to collect any monies owed to me for
services provided. If an invoice is not paid
in a timely manner, no further services will
be provided until payment and clearance
from my financial institution has been
ascertained. Every effort will be made not
to take legal action; however, if necessary,
a collection agency will be hired to collect
monies due. If the collection agency is
unable to collect, legal action will be taken.
You agree to be liable for all collection
agency costs, court costs and/or legal fees,
and all expenses incurred by my legal
representation, or me, which is necessary
to collect payment on any unpaid or
delinquent fees and/or expenses.
Regardless of the place of signing of this
agreement, you agree that for purposes of
venue, this contract was entered into in
British Columbia, Canada, and any dispute
will be litigated or arbitrated in the Province
of British Columbia, Canada.
Independent Contractor Agreement
Page 6
The execution of this agreement by signature of both parties acknowledges agreement with
the policies and procedures of Tawnya Sutherland dba Mediamage Business Solutions.
_________________________________________ DATE:
___________________________________
DATE: June 27 th ,2022
Tawnya Sutherland
Mediamage Business Solutions
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